Who can use this feature?
Only Admins can set up swag points
What to expect
For the engagement, culture suite, and custom plans, swag points will be automatically available within the features below
Swag points can be given through:
To set up swag points, you must configure each of these features to give swag points within their respective pages in admin
How swag points work
Like regular points, only employees who are able to receive points can redeem swag points (in admin, their role is 'receiver' or 'normal')
NOTE: with our welcome bot; currently, every new employee receives the welcome bot post and points
However, if they are set to 'giver' or 'observer' they will not actually have access to these points and they cannot redeem them
Swag points will have the same $USD value as regular points
If you have exchange rates configured, the swag points will follow the exchange rate for their value in $USD
If you have at least 1 swag point available to redeem, you will see a separate section in your points widget showing you how many swag points you have to redeem
If you do not have at least 1 swag point to redeem, then you will not see any separate section for swag points
Once you receive more swag points, this section will re-appear
Swag points can only be redeemed for swag via our Axomo or Covver integrations
You can also use regular points to redeem for swag items, or combine swag points and regular points
Redeeming swag points
If you have at least 1 swag point to redeem, you can use it to redeem swag items in your reward catalog. To redeem your swag points:
Click 'Rewards' in the left menu
Click 'Swag'
Select the item you would like to redeem
You can only select items you have enough points (regular + swag points combined) to redeem
If you do not have enough points, you will not be able to select the item
On the 'confirm details' step, select the checkbox for 'Use swag points'
Enter the amount of swag points you would like to use; this is optional if you have enough regular points to use
If you have enough swag points to redeem the item, you will not need to use regular points if you choose to use swag points
If you do not have enough swag points to redeem the item, you will need to use a combination of swag points + regular points
Click 'place order' to complete the redemption and order your swag reward