This article is for our Axomo Swag integration. If you have a Covver Swag store, please see our Covver help article for Covver integration instructions.
Who can use this feature?
Only Admins can set up Axomo swag rewards
When enabled, all employees will have access to redeem their points for Axomo swag
What to expect
You can only connect to one swag integration, Axomo or Covver, not both
Once connected, you can enable all or some of the swag items in your Axomo catalog
Your employees can redeem their points for any swag item enabled from the catalog directly within Assembly
Connecting to Axomo in admin
First, make sure the Assembly plugin is enabled in your Axomo account (to enable, go to your Axomo admin panel, on the left menu click Store Design, then click Plugins)
Go to your admin page
Select Rewards -> Swag
Select 'Axomo'
Enter your Axomo store name - [yourstore].axomo.com
Enter your Axomo API key (To find your API key, go to your Axomo admin panel, on the left menu click Store Design, then click API key).
Click Connect to Axomo.
Once connected, all of your available inventory from Axomo will automatically get imported into Assembly
The prices will also display as they are shown in your Axomo catalog; you can adjust the prices in Assembly if you would like
Manage your swag in Assembly
Once your Assembly is connected, we will automatically import all available swag from your Axomo store. Here are a few things to note about managing your swag in Assembly:
All item images, names, descriptions, statuses cannot be changed are managed directly in Axomo; you cannot change them in Assembly.
Turning on your swag
By default, the ‘Swag’ tab in your rewards catalog is turned off, meaning that even though all swag items imported from Axomo are ‘On’, nobody in your Assembly will see the ‘Swag’ tab in your rewards catalog until you turn it on.
To enable access to the Axomo Swag rewards page for your employees:
Go to your admin page
Select Rewards -> Swag
Next to Show the swag page in the rewards catalog, turn the toggle to On.
This will show all swag items that you have turned on in your swag item list in Assembly.
To turn individual swag items on/off:
Go to your admin page
Select Rewards -> Swag
Next to the item you wish to turn on or off, turn the ‘Show item’ toggle to on or off.
You can also turn all swag items on or off by clicking ‘Turn all items ON or ‘OFF’.
This will show or hide the swag item in the rewards catalog.
Edit the dollar value of your swag
Upon importing your swag from Axomo, by default each item will be priced at the same value of the item in your Axomo catalog directly. You can change the price to be more or less, but you will be billed for the full item price listed in Axomo.
To edit the point value of a swag item:
Go to your admin page
Select Rewards -> Swag
Next to the item whose $ value you wish to edit, click the edit icon.
Enter the new point value of the item.
Click Save changes.
Billing for swag purchases
All purchases within Assembly will be billed to you directly through Axomo; Assembly will not handle any of the Axomo swag billing.
You are responsible for all swag purchase costs as well as shipping costs.
Though you are billed for shipping through Axomo, if you would like to add an additional point value to your swag items to factor the cost of shipping in the total points value, follow the steps below:
Adding additional shipping costs
Go to your admin page
Select Rewards -> Swag
Next to Additional shipping costs, click Edit..
Enter the amount of points you’d like to add to each swag item when your employees redeem for swag.
Click ‘Save changes’, this will apply these points to each swag item in your rewards catalog.
NOTE: this extra shipping cost has no actual dollar value, you will be billed as usual for the item and the shipping through Axomo. The points your employees spend to cover extra shipping will come out of their earned balance, which means they are using points to cover shipping that they may have otherwise used to redeem additional awards.
The additional shipping cost is a flat rate for all employees across all locations; we do not support dynamic shipping costs in this case.
Disconnect Axomo
You can disconnect your Axomo account at any time.
Go to your admin page
Select Rewards -> Swag
Click edit connection
Click Disconnect Axomo
Once disconnected, you can either connect again to Axomo, or choose to connect to our other provider, Covver.
International shipping
If your Axomo plan supports international shipping, your employees can redeem a swag item and have it ship to a country outside of the United States.
If International shipping is enabled in your Axomo plan, you must make sure you have added all supported countries within your Axomo admin dashboard directly
When enabled, your employees can redeem swag items and select from any of the countries enabled in your Axomo admin
If international shipping is not enabled, your employees will only be able to ship within the US
Redeeming swag
To redeem your points for an Axomo swag item:
Go to app.joinassembly.com
Click rewards in the left nav menu
Select the 'Swag' reward type
Select the swag item you would like to redeem
Follow the steps to choose the item and enter shipping details
Click 'Place order'
NOTE: You cannot combine various items in the same order. You can only purchase one or multiple of the same item within the same order.
Using swag points
If swag points are enabled for your Assembly, you can choose to use swag points to redeem your Axomo swag item.
If you do not have enough swag points, you can combine regular points with swag points to redeem the item
You also always have the option to use regular points when redeeming swag; and if you do not have swag points, it will default to using regular points