How to set up gift card rewards in your Assembly account

Who can use this feature?

• Only admins can set up gift cards rewards for the Assembly account

• If you are on our free plan, all gift cards are enabled by default; this help article will not apply to you

What to expect

This guide is for setting up gift cards for your employees to redeem their points. For sending rewards , the gift card catalog is enabled by default, and includes all gift cards from all countries. Only admins can send rewards, so there is no risk of employees accessing this catalog.

• You can enable all gift cards across all countries that we offer, or

• You can enable gift cards in specific countries only

• You can choose to enable/disable specific gift cards if you do not want to enable all

Enabling gift card rewards

To enable gift card rewards for your Assembly:

1. Go to https://admin-app.joinassembly.com/rewards/gifts

2. At the top of this page, enable the Show in rewards catalog toggle

3. This will allow your employees to access gift card rewards from the Rewards catalog

4. Disabling this toggle will remove gift cards from your rewards catalog completely

Turning all gift cards on/off

To turn all gift cards on/off for all countries:

1. Go to https://admin-app.joinassembly.com/rewards/gifts

2. Make sure you have ‘All countries’ selecting in the country dropdown

3. Enable the Turn all items on toggle

4. This will turn on all gift cards across all countries

5. If you disable this toggle, all gift cards will be turned off for all countries

6. By default this will also toggle the gift card rewards catalog off, and it will no longer be accessible to your employees

Turning specific countries on/off

To turn all gift cards on/off for specific countries:

1. Go to https://admin-app.joinassembly.com/rewards/gifts

2. Select the country you wish to enable gift cards for by selecting in the country dropdown

3. Enable the Turn all items on toggle

4. This will turn on all gift cards across that specific country

5. If you disable this toggle, all gift cards will be turned off for this specific country

6. If you go to ‘All countries’ and turn all on, it will enable for all countries, regardless of whatever the above settings are

Turning specific gift cards on/off

To enable/disable specific gift cards:

1. Go to https://admin-app.joinassembly.com/rewards/gifts

2. Select the country you wish to enable gift cards for by selecting in the country dropdown

3. Enable/disable the toggle next to the respective gift card to enable/disable it

4. If you enable the ‘Turn all items on’ toggle for all countries or for specific countries, it will override any previous settings you had

5. If you enable the ‘Turn all items on’ toggle for all countries or for specific countries, you can still disable individual gift cards within the list

   1. Even though the ‘Turn all items on’ toggle will remain in the on position, the disabled gift cards will remain in the disabled state and will not appear in your catalog

NOTE: We default your employees to the country they are in when viewing gift cars. Gift cards are only valid in the country where the currency is accepted. Someone in Europe should not redeem a gift card in the United States ($USD), as this will only be eligible in the US.

Rewards billing

Please see our billing help articles here for all information regarding rewards billing

Help and troubleshooting

For more help articles about our gift card rewards, check out our other help articles here.