Billing & Transaction History Reports

Who can use this feature?

Only Admins can view and download transaction history.

Feature overview

Transaction History is your central place to view all activity associated with your Assembly Rewards Account Balance.

Here you can review:

• Every individual transaction with full details

• Starting balance for your selected date range

• Total credits (e.g., funds added, auto-reloads, refunds)

• Total debits (e.g., reward redemptions, fees)

• Ending or Closing balance

This helps you keep track of how funds move in and out of your Account Balance.

You can also:

• Filter transactions by date, type, category, amount, payment method, or status

• Download the report for accounting or audit purposes

Where to find it?

1. Go to your Admin page

2. In the left-hand menu, click Rewards

3. Select Admin → Billing & transactions

4. You will land on the Transactions tab

What you’ll see in Transaction History

By default, you will see the following for the last 30 days:

• Starting balance

• Total credits

• Total debits

• Ending balance

Below this summary, you will see a detailed list of every transaction, including:

• Date & time of transaction

• Transaction amount (USD)

• Transaction type

  • Credit (e.g., funds added, refunds)

  • Debit (e.g., redemptions, fees)

• Category

  • Redemption

  • Balance Added (Manual or Auto-reload)

  • Refunds (if any)

  • Invoice Settlement (summary entry)

• Payment method

  • Credit Card

  • Bank Transfer

  • Wire Transfer

  • Invoice

  • Account Balance

• Status

  • Success

  • Failed

  • Pending (e.g., unconfirmed wire transfer)

• Balance after each transaction

• Unique Transaction ID

Filtering your transactions

You can filter to find specific transactions by:

• Date range

• Status (success, failed, pending)

• Transaction type (credit or debit)

• Category

• Amount

• Payment method

This makes it easy to check specific deposits, redemptions, or reconciliations.

Downloading a report

You can download your transaction history for internal finance or reconciliation.

1. Click Download

2. Choose your preferred file format if available

3. Your file will be generated and available for download

Payment status:

Your payment status appears inside Transaction History:

Success

Funds were added or a redemption was completed successfully. Your Account Balance updates immediately.

Failed

A payment attempt to add funds did not go through which could be due to reasons like payment declined, expired card, cancelled by the user etc. No balance gets added or deducted.

For redemptions, this typically occurs due to insufficient Account Balance or reward unavailable.

Pending

A payment—typically a bank transfer or wire transfer—is initiated but not yet confirmed. Pending transactions do not affect your Account Balance until confirmed. Allow a few business days for the transfer to be processed based on timelines mentioned on the platform.

Summary of which types of transactions are processed through Account Balance: